Emails go to junk folder after the latest update

I

iPad Air

Posted on Dec 6, 2025 4:15 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2025 2:28 AM

Most likely a server-side spam rule or the Mail app “learned” the wrong behaviour after the update. Mark messages as Not Junk in both Mail and on the mail provider’s web interface, add the sender to Contacts/VIP, and (if needed) create a server-side rule to never send to Spam.

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Emails go to junk folder after the latest update

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