MacBook fails to recognise HP3070A printer scanner
I have an HP Deskjet 3070A e-All-in-One printer B611, bought in the UK.
Serial No: CN*****0JD … FPU No: CQ191-64***
I have used it without problems for some years using a USB connection to my ‘late 2013’ Apple 13” MacBook Pro which is currently running MacOS 11.7.10 Big Sur, the last OS version that will run on it. It was always recognised within the Printers & Scanners Utility in System Preferences by the prevailing version of MacOS.
However I recently had to fit the computer with a new SSD hard drive, with the result that I have had to re-instal all my software.
When I ask the Printer Scanner utility in System Preferences to recognise the printer it finds a driver for a ‘HP Deskjet 3070 B611 series’ printer, but not the one for the 3070A printer/scanner. This offered driver enables good printing in black and white, but any attempt to print in colour produces extremely poor results, despite the printer producing perfect test pages from its on-board menu. Furthermore it offers no scanning facility at all.
Resetting the print system in System Preferences makes no difference.
I have been to the HP website, from which I downloaded the HP driver for this printer for this version of MacOS as a disc image ‘HewlettPackardPrinterDrivers.dmg’ which opens the installer ‘HewlettPackardPrinterDrivers.pkg’. However although that installer apparently instals correctly to my hard drive, showing ‘installation successful’, the software does not appear in my Applications folder, nor are the software files to be found in my ‘Printers’ folder, and the printer is still not recognising it when I try to add it in System Preferences.
Has anyone a way for me to get this printer working again? I’d really welcome some advice.
[Edited by Moderator]
MacBook Pro 13″