iPod touch doesn't sync

My iPod Touch (model MC011LL, version 5.1.1 (9B206)) won't sync with Music. (Late 2014 Mini, OS 12.7.6). It does not appear on the desktop; Music shows it in the left-side menu but the main screen in Music endlessly shows "loading". Disk Utility also does not show it. Any ideas, please?

Mac mini, macOS 12.7

Posted on Dec 7, 2025 3:56 AM

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iPod touch doesn't sync

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