Apple Music songs not playing on S23 phone and iPad

My Apple Music, including songs, albums and playlists, played fine on 12/5/25 on my S23 phone and my ipad. The next day, 12/6/25, most songs would not play on either device. What happened between 12/5/25 and 12/6/25 to not be able to play on either device?

Posted on Dec 7, 2025 7:05 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2025 9:28 PM

Log out of Apple Music on both devices → log back in

This forces Apple Music to refresh its content authorization key.


On Android (S23):

Apple Music → Settings → Account → Sign Out → Sign In


On iPad:

Settings → Your Name → Media & Purchases → Sign Out → Sign In

This alone fixes the issue for most users.

1 reply
Question marked as Top-ranking reply

Dec 7, 2025 9:28 PM in response to EtOHBosslady18

Log out of Apple Music on both devices → log back in

This forces Apple Music to refresh its content authorization key.


On Android (S23):

Apple Music → Settings → Account → Sign Out → Sign In


On iPad:

Settings → Your Name → Media & Purchases → Sign Out → Sign In

This alone fixes the issue for most users.

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Apple Music songs not playing on S23 phone and iPad

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