The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I was unable to update the playlist on my Apple IPod Shuffle 4th generation, after 15 years trouble-free use, and now the Ipod is empty and I have been unable to reload or reformat with ITunes. Do I give up, or buy a reconditioned Shuffle?
iPod touch
Try using Finder (not Music), restore, Disk Mode, FAT+MBR formatting, a different cable/port, or restoring with iTunes on Windows. Only if the device cannot be erased anywhere is the flash storage failing — at which point a refurbished shuffle is a good replacement.
Try using Finder (not Music), restore, Disk Mode, FAT+MBR formatting, a different cable/port, or restoring with iTunes on Windows. Only if the device cannot be erased anywhere is the flash storage failing — at which point a refurbished shuffle is a good replacement.
Problem reformatting and loading files on Apple Ipod Shuffle 4th generation.
