Frustation and products going obsolete for no good reason.

Hi all, so I purchased a MacBook Pro 13" in 2017. I have had it for years. Had very minimal use for it given certain life circumstances. I now started using it a little more and have used Microsoft Word (which was purchased with the MacBook at time of purchase) along with emails. I don't really use it for anything else. Although, the other day I noticed that after the MacBook was charging all night. I would unplug it and then turn it on. It would take about a minute once the load screen and log in had been completed before the entire screen would go black and announcing a dead battery. I then replug it and turned it back on again only to find that the battery is at 100% and not depleted at all. Comparatively, if I turned it on while plugged and then unplugged it the issue did not occur. Now I went and had the MacBook reset at an Apple Store as they couldn't find any reason why it would do that (battery life shows still at 85%) Now, that its been factory reset I have updated it to the latest available iOS update which is ???? and now I've been trying to reinstall apps and Apple Store is basically telling me I cannot even though I had them prior to factory resetting my MacBook. All this to ask why is it that I paid over $2,000.00CAD for a MacBook for it to become in my opinion a very expensive paperweight. Not only that but if I were to try and get a new MacBook I would only get $50.00 for this product? that to me seems completely ridiculous. What is wrong with having options for the consumer who doesn't need all the bells and whistles? I'm actually EXTREMELY disappointed especially that I purchased an iPhone XR around the same time and now I already have to change that device and now on top of that my MacBook? Oh and to make matters worse, my Apple Watch Series 6 (August 2021) just crapped out on me last weekend. So I have 3 items that were at time of purchase (added up) worth just under $5,000.00CAD and now all of them have to be replaced just around the same time.. Do you see why this is completely ridiculous. I should not have to update all devices all at once.

Apple Watch Series 6, watchOS 11

Posted on Dec 9, 2025 8:57 PM

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5 replies

Dec 10, 2025 1:50 AM in response to Ma4wrie

Re: “now I've been trying to reinstall apps and Apple Store is basically telling me I cannot even though I had them prior to factory resetting my MacBook.”


At a guess, current versions of those apps require something later than Ventura. You could try going to the Purchased section of the App Store and seeing if you can re-download versions compatible with your Mac from there.

Dec 9, 2025 9:16 PM in response to Ma4wrie

Re: "What is wrong with having options for the consumer who doesn't need all the bells and whistles?"


You have the option to keep using that 2017 MacBook Pro for as long as it is useful. However, Ventura is the last major version of macOS that it will ever get.

That machine originally ran macOS 10.12.5 (Sierra), so it received six major macOS upgrades. While Ventura is no longer one of the "most recent three", it is enough to run current versions of

  • All major third-party Web browsers
  • LibreOffice
  • The Affinity Suite (free with registration if you don't need the AI features)


As far as Apple's trade-in offers for old machines, you don't have to take them. I once asked the trade-in site about my old iMac and was told that Apple would not pay anything, but would recycle it for free. That iMac was in working condition (unlike your MacBook, which apparently needs a new battery) – and I got several years of service out of it after declining the recycling offer.

Dec 9, 2025 10:02 PM in response to Ma4wrie

Ma4wrie wrote:

Hi all, so I purchased a MacBook Pro 13" in 2017. I have had it for years...



ref vintage and obsolete:

Obtaining service for your Apple product after an expired warranty - Apple Support


ref: Apple Reuse and Recycling Program



You can submit your feedback here: Product Feedback - Apple



re: < Apple Watch Series 6 (August 2021) >

See: Apple Watch Service and Repair



Dec 10, 2025 1:47 AM in response to Ma4wrie

Re: “I purchased an iPhone XR around the same time and now I already have to change that device”


The iPhone XR is an old phone, but it can run iOS 18, which is still good enough for most apps. I also believe that Apple offers battery replacement service for it. (That would make sense if battery health was below 80 percent, but there was nothing else wrong with the phone,)

Frustation and products going obsolete for no good reason.

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