Unable to change billing

How do I change my billing name. On iTunes my initials are incorrect because of the billing name. When I got to settings to edit it that part is greyed out and I cannot edit it. I try to change directly from iTunes but I don’t have options to do it.

Posted on Dec 10, 2025 3:08 AM

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Posted on Dec 10, 2025 11:25 PM

If you’re in Family Sharing

Check this:

Settings → Apple ID → Family Sharing

If you see someone else listed as Organizer, you must ask them to:

Settings → Their Apple ID → Payment & Shipping → Edit Billing Name

You cannot edit it yourself.

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Unable to change billing

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