Battery Failure & Swelling – MacBook M2

Question

Level 1

4 points

Hello, I need urgent help regarding my MacBook M2 (purchased on 17 July 2024).

My battery health suddenly dropped to 39%, the battery cycle count is only 26, and for the last few days the laptop stays at 1% even while charging.

Today my MacBook is showing the warning: “Battery is not functioning normally and requires service.”

Also, the bottom panel is bulging, which indicates battery swelling.

Because this is a serious safety issue, I have completely stopped using my laptop now.

Please guide me immediately on repair or battery replacement.

Posted on Dec 10, 2025 3:57 AM

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Answer 1

Power it off immediately! ⚠️

Internal and external damage has occurred.

I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

Good luck! 👋🏼😉

Smiliñ 😎 Brian

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