How to remove an Apple ID from a MacBook

how to delete my AppleID from grandfathers macbook?


I tried everything, deleting everything related to me from his MacBook and deleting his MacBook in my devices but after a few weeks he gets the request to log in my account and can’t do anything on his laptop before logging me back in.

this has been going on for years and I have read every article and community post I can find.

I have suggested multiple times to go to an official Apple Store but he refuses since it’s my account and I should fix the problem but I can’t.

im too afraid to suggest a full factory reset but it’s the only thing left to fix this.


a year ago I called the apple support and they only suggested a software update…. nothing more.

im at a loss

i have studied IT and I should be able to fix this but this laptop does not want to forget my account

MacBook Pro (2017 – 2020)

Posted on Dec 10, 2025 10:34 AM

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Posted on Dec 10, 2025 11:27 AM

Where exactly is it asking for your Apple Account? What is your grandfather doing when it requests it exactly?

There's 4 places an Apple Account can be logged in on a MacBook.

System Settings / Preferences ➜ Account (this is for iCloud)

System Settings / Preferences ➜ Account ➜ Media & Purchases (this is for Apple Music, Apple TV, Books and App Store Apps)

Messages App ➜ Settings ➜ @ iMessage ➜ Apple Account

and FaceTime App ➜ Settings ➜ General ➜ Apple Account


Also, any Apps downloaded with your Account from the App Store will continue to require it to update regardless of what is signed in at Media & Purchases. You would need to delete any apps you downloaded and redownload them with his account.



6 replies
Question marked as Top-ranking reply

Dec 10, 2025 11:27 AM in response to Little_AmberD

Where exactly is it asking for your Apple Account? What is your grandfather doing when it requests it exactly?

There's 4 places an Apple Account can be logged in on a MacBook.

System Settings / Preferences ➜ Account (this is for iCloud)

System Settings / Preferences ➜ Account ➜ Media & Purchases (this is for Apple Music, Apple TV, Books and App Store Apps)

Messages App ➜ Settings ➜ @ iMessage ➜ Apple Account

and FaceTime App ➜ Settings ➜ General ➜ Apple Account


Also, any Apps downloaded with your Account from the App Store will continue to require it to update regardless of what is signed in at Media & Purchases. You would need to delete any apps you downloaded and redownload them with his account.



Dec 10, 2025 2:02 PM in response to Phil0124

It’s always a pop up ‘please sign in into your apple ID’ with my email on it. and it’s always random.

5 years ago I logged in into his laptop and never downloaded anything, I just needed to look at something for school and didn’t have access to my own devices. Now it won’t let go of the account, how many times I’ve tried.

every setting you just typed down, I looked at it, I did that already, multiple times

Dec 10, 2025 3:26 PM in response to Phil0124

No and no.


i needed to watch a movie for a paper that I bought via iTunes (on my own account) but that didn’t work so I logged out immediately.


I suppose that triggered it since he never had any trouble before that.


it tends to stay quiet for months and than give a pop up twice a day for weeks. I have to send my log in code that I receive on my phone to stop the pop ups but since I don’t live with them anymore it tends to get really annoying for him.


Dec 25, 2025 9:36 PM in response to Little_AmberD

That random Apple ID prompt years later is almost certainly coming from a stuck system-level credential, not from visible iCloud or Media settings. Watching an iTunes movie back then likely cached your Apple ID token inside the TV app / legacy iTunes frameworks, and on 2017–2020 Macs those tokens can survive user sign-outs, OS updates, and even device removal from appleid.apple.com. When macOS periodically refreshes DRM or background services, it tries to revalidate that old token and throws the login popup with your email. That’s why it’s random, persistent, and ignores every setting you already checked.


At this point, there are only two real fixes that actually work in the field, either create a brand-new macOS user account for your grandfather and migrate his files, then delete the old user entirely, or do a full erase and reinstall of macOS. Anything short of that won’t reliably clear the credential store. This isn’t you missing something or doing it wrong, it’s a known macOS cleanup blind spot. If he refuses both options, the popups will keep coming indefinitely.

Dec 28, 2025 9:55 AM in response to Little_AmberD

I tried everything, deleting everything related to me from his MacBook and deleting his MacBook in my devices but after a few weeks he gets the request to log in my account and can’t do anything on his laptop before logging me back in.


Did that include the necessary steps shown in this Apple article?:


What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


It sounds like he missed a step.

How to remove an Apple ID from a MacBook

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