I have an iPad that my husband bought for me in 2012..
Since that time it has had the "ActivationLock" locked because it's asking for an "iCloud" email to sign in.
When he bought it there was no iCloud and I can't sign in using his Yahoo email that he used at the time.
Suggestions anyone about them asking for an "iCloud" email when there wasn't an iCloud at the time?
Earlier Mac models
iCloud.com may be red-herring - unless, perhaps, an iCloud email address has been set as a recovery address for your yahoo-identified AppleID.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
However, recovery of the AppleID credentials should be possible…
Forgotten/unknown AppleID credentials
You may need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
More information about recovery of your AppleID and associated Password:
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
iCloud.com may be red-herring - unless, perhaps, an iCloud email address has been set as a recovery address for your yahoo-identified AppleID.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
However, recovery of the AppleID credentials should be possible…
Forgotten/unknown AppleID credentials
You may need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
More information about recovery of your AppleID and associated Password:
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
Vancouver0624 wrote:
I have an iPad that my husband bought for me in 2012..
Since that time it has had the "ActivationLock" locked because it's asking for an "iCloud" email to sign in.
When he bought it there was no iCloud and I can't sign in using his Yahoo email that he used at the time.
Suggestions anyone about them asking for an "iCloud" email when there wasn't an iCloud at the time?
Had @yahoo email when purchased..now that want @iCloud to sign in
