iMessage not activating on iPhone 11

My iMessage is not activating on my iPhone 11 and I don’t understand why

It just stopped working both with my email and phone number

Posted on Dec 12, 2025 7:53 AM

Reply
1 reply

Dec 20, 2025 8:31 PM in response to olumide24

Re: "iMessage not activating on iPhone

My iMessage is not activating on my iPhone 11 and I don’t understand why

It just stopped working both with my email and phone number"


If you haven't already: Restarting iPhone can often restore order if somthing is not working as expected.

If needed: See how to: Restart your iPhone - Apple Support


You can also check you have sufficient wi-fi (or cellular data) to use Messages


Else: Apple Support's online article (link below):may help:

If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support

Eg: says:

"To use either iMessage or FaceTime, you’ll need to activate them on your iPhone.

If you see an error message when you’re trying to activate them, follow these steps.

(NB: Please open the linked article above to work through the trouble-shooting steps)


When activating iMessage or FaceTime, you may see one of these messages:

  • Waiting for activation
  • Activation unsuccessful
  • An error occurred during activation
  • Could not sign in. Please check your network connection.
  • Unable to contact the iMessage server. Try again.

________________________________________________________

If more help is needed: Wondering which iOS version is installed on your iPhone 11.


Keeping iOS updated can often help avoid issues.

You can check in Settings > General > Software updates to see what's available, or if already up-to-date.

(Eg: Updates and upgrades often include bug-fixes and security updates)

(Reminder: It's always wise to back-up iPhone first, if you choose to update / upgrade the iOS version)


More info. / support / contact options tc.

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support

iMessage not activating on iPhone 11

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