iPhone 12 Pro: touchscreen problems after iOS update

Good afternoon! After upgrading from 18.7.2 to iOS 26.1, my device's touchscreen works every other time. If I force reboot the device a couple of times, the touchscreen will work fine again, but after a while it will become inactive again and I will have to repeat this procedure. Upgrading to iOS 26.2 did not solve the problem. I contacted the support service, but the masters threw up their hands. Technically, the device is in perfect condition. iPhone 12 Pro

iPhone 12 Pro

Posted on Dec 12, 2025 6:53 PM

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5 replies

Dec 13, 2025 10:32 PM in response to Artem_Koo

It happened to mine too. Ipad pro m2 chip 11”. After the update from ios 18 to 26.1, my touchscreen wouldn’t swipe anymore. I couldn’t even power off because you have to swipe the power off button… I hooked up my bluetooth keyboard and was able to navigate that way for a bit. I learned how to force a restart by pressing the volume button closest to the power button, then the volume button furthest, then holding the power button until the apple logo shows. Thankfully it worked and my ipad works again, but i am worried if it will happen again and also worried about future updating…

Dec 13, 2025 6:08 AM in response to Artem_Koo

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.



Remember, the right question often leads to the solution!



Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: OS — iOS 26, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



Dec 13, 2025 6:35 AM in response to SravanKrA

The phone was not jailbroken. The touchscreen was disrupted immediately after the update because everything was fine on iOS 18. There have been several attempts to restore via iTunes and all to no avail. I went to the service centers and they said that the device was in order.. I don't know what to think anymore. Because the touchscreen sometimes works, sometimes it doesn't

iPhone 12 Pro: touchscreen problems after iOS update

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