Apple ID balance prevents changing region
Hello.
I have 2 INR left on my Apple ID balance.
Because of this, I can’t change my region to Kazakhstan.
Please reset my balance to zero so I can change my region.
Thank you.
iPhone 15, iOS 26
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello.
I have 2 INR left on my Apple ID balance.
Because of this, I can’t change my region to Kazakhstan.
Please reset my balance to zero so I can change my region.
Thank you.
iPhone 15, iOS 26
Nobody on these boards can. Buy something more expensive than your balance and use a different payment method from the current region for the extra amount; if you can't, click here and ask the iTunes Store staff to zero it.
(262233)
Nobody on these boards can. Buy something more expensive than your balance and use a different payment method from the current region for the extra amount; if you can't, click here and ask the iTunes Store staff to zero it.
(262233)
Clearing the balance is only possible when you are able to contact Apple directly and those options vary by region.
Contact Apple Support - Apple Support
Without being able to do that, then the only other option is to add a card in the current region and make a purchase where the Apple Account will first be zeroed out and the remainder billed to your card.
Apple ID balance prevents changing region