Apple TV shows 'network fault' despite other apps working
Apple TV was working fine on our post 2020 Sony tv but now says network fault. All the other apps are fine so it’s not a network issue or the tv. Any advice?
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Apple TV was working fine on our post 2020 Sony tv but now says network fault. All the other apps are fine so it’s not a network issue or the tv. Any advice?
Since other apps work, it’s usually the Apple TV app itself bugging out or losing its connection token. First thing to try is force stopping the Apple TV app and reopening it.
If that doesn’t help, log out of the Apple TV app and sign back in, or uninstall and reinstall the app if the TV allows it.
Since other apps work, it’s usually the Apple TV app itself bugging out or losing its connection token. First thing to try is force stopping the Apple TV app and reopening it.
If that doesn’t help, log out of the Apple TV app and sign back in, or uninstall and reinstall the app if the TV allows it.
Thank you - how do you force stop the app?
Apple TV shows 'network fault' despite other apps working