iOS 26.2 - Stolen Device Protection, Advanced Data Protection & Password Sync issues

After updating to iOS 26.2 on my iPhone 14 Pro Max, Stolen Device Protection, Advanced Data Protection, and iCloud Password Sync are not working properly. Apple Support is already involved. Is anyone else experiencing this globally, and how did you fix it?

iPhone 14 Pro Max

Posted on Dec 16, 2025 3:03 AM

Reply
3 replies

Dec 16, 2025 4:23 AM in response to syamkurup

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.



Remember, the right question often leads to the solution!



Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: OS — iOS 26, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...


Dec 16, 2025 4:23 AM in response to syamkurup

See the pic below which is self-explanatory



Probably you have "Always" Ticked in place of "Away from Familiar Location"


For enhanced security, there's a one-hour delay when changing your location settings from "Always" to "Away from Familiar Location." This applies even if you use Face ID for authentication.



A delay will be required when you are not at a familiar location, such as your home or work, to change security settings.


Know more --> About Stolen Device Protection for iPhone



Simply adding a location to your contact card (e.g., marking it as "Home") does not automatically make it a "Familiar Location" in the context of iPhone's location-based learning and features.


Why Adding "Home" to the Contact Card Isn't Enough:

  1. Trust and Validation: Adding an address to your contact card can be done manually or by anyone with access to your phone, but the iPhone uses activity-based learning to validate locations it deems "familiar."
  2. Behavior-Based Learning: iPhones utilize machine learning and location tracking (if enabled) to recognize patterns of frequent visits. It identifies "Familiar Locations" based on where the phone spends significant time during specific periods, like overnight stays or long durations.


What You Can Do:

  1. Spend Time at the Location: Use your iPhone at your new address consistently, especially during the hours you'd normally be home (e.g., evening and night). Over time, the iPhone will learn this as a familiar location.
  2. Enable Location Services:
    1. Go to Settings > Privacy & Security > Location Services and ensure it's turned on.
    2. Make sure "Significant Locations" (under System Services) is enabled. This helps the iPhone learn frequently visited locations.
  3. Ensure GPS Accuracy: Poor GPS accuracy can delay location recognition. Make sure your iPhone is connected to Wi-Fi, as this improves location precision indoors.


By doing this, the iPhone will naturally associate the address with your routines, and over time, it will classify it as a "Familiar Location."



Dec 16, 2025 5:07 AM in response to SravanKrA

Thank you for your suggestions.


I have already performed all the steps mentioned in your message and completed the recommended troubleshooting. Unfortunately, the issue still persists.


Current behavior:


  • When I try to enable the affected features, the Face ID authentication screen appears
  • It crashes immediately without showing any error message
  • As a result, the features cannot be enabled


I have raised a ticket with Apple Support, and their technical team has collected diagnostic logs from my device for further analysis. Based on my discussion with Apple Technical Support, this appears to be an unknown issue introduced after the iOS 26.2 update.


I am posting this here to check if other users are experiencing the same issue and whether anyone has found a workaround or received a fix from Apple.


Thank you.

iOS 26.2 - Stolen Device Protection, Advanced Data Protection & Password Sync issues

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