Can't Verify Identity For Apple Cash

Im having trouble verifying my identity for Apple Cash. Whenever I try to verify my identity, and after I enter all of my double-checked information, it takes me back to the screen to re-enter all the details. It happens every time, and every time I put in my information it just restarts the process. It's extremely frustrating and I need to verify to use Apple Cash. Any solutions would be greatly appreciated!

iPhone 14 Pro Max, iOS 26

Posted on Dec 21, 2025 1:08 PM

Reply
1 reply

Dec 21, 2025 1:56 PM in response to starshipain

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:


by calling (877) 233-8552,


by mail for disputes at P.O. Box 9, West Chester, Ohio,


by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,


visit www.greendot.com


https://applecash.greendot.com/termsconditions/

Can't Verify Identity For Apple Cash

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