I've updated my new last name everywhere that I can find and it shows with my Apple ID. But when I send an email from iCloud, it is the only place that still shows my old last name. I've went into my Apple ID, iCloud, mail, everywhere that I can think of and cannot figure out where it is pulling the old last name from. Thoughts?
Is the last name you want to change part of your email address? like "firstname_lastname@icloud.com"?
If so, that can't be changed as it's your email address identifier and it's permanent.
If you mean the name that appears when you select an account to send email from, then please tell us what device this is happening on?
in iCloud's Mail, click on the gear icon in the left column. Select Settings from the drop-down menu.
In the Account section, find your email address and click on the three dots at the right of the box. There you will find the full name associated with the address.
For a test I changed my name where I told you to do. Then I wrote an email to be sent to another of my addresses. In the From field, my new name was there, but when I received the message it was still with my old name.
The reason, I believe, is that mail clients look into the user's address book to find a matching email address. If it finds one, it uses the name in that record. If the address is not found, then it uses the name used by the sender as a fallback.
Therefore, it looks like all your regular recipients would need to update their address book to associate your email address with a new name.
What Apple device? If on a Mac, in the Mail menubar click the Window menu and select "Previous Recipients":
Scroll the resulting list for your old name and, if you find it, delete it.
I cannot find Apple instructions for this on an iPhone or iPad. A web search for "clear recent mail recipients on iPhone" picks uip some non-Apple instructions.
First, make sure your old name does not still exist in Contacts. You may find it from starting a new email message on your phone. I found a listing for my old e-mail address that's been dark for 4 years by entering my last name in the "to:" field in iPhone Mail.
Clicking the "circle-i" info icon for that entry took me to a Contacts card with the out-of serice address which I zapped.. Might work for your name as well.
No, the last name is not a part of my email address. It happens on any of my devices when I originate an email using my iCloud email address.
ive noticed that if you click on the email address within mail and within that the username will appear as a different one that is associated with other applications Maps etc.
I've followed the instructions and it does show the correct last name. That is not the last name that shows when I send an email unfortunately.
Old last name showing on sent emails
