iPad screen goes black intermittently...

Question

Level 1

5 points

iPad screen goes black intermittently...

My iPad with Wi-Fi + 3G is only 3.5 months old. It's been working fine until recently. However, as of a few days ago I've noticed that in the middle of using any application the screen suddenly goes black. After I press the home button, the screen returns but the app I was using closes; i.e., just as the screen comes back to life after pressing the home button, I see the app I was using before the blackout closing. Like I note above, this does not seem to be specific to any one application. Anyone have the same issue or an idea about how to stop this from happening? Thanks.

iPad Wi-Fi + 3G, iOS 4

Posted on Aug 30, 2010 3:17 PM

Reply

Answer 1

Demo

Level 10

166,747 points

Sep 24, 2011 6:40 AM in response to apple@jdlinn.com

Apple will never answer this thread. They don't participate in this user to user forum. You can wait until the cows come home and until hades freezes over because it's not going to happen.

There are other appropriate ways to report issues with your iPad to Apple. Have you ever looked for another way to get in touch with them?

Reply

Answer 2

Sep 24, 2011 6:27 AM in response to Joe@MSU

How many times are we going to see "Same problem here..." in this thread before APPLE gives us an answer. It has to be in the software. I've turned off Notifications, all push, fetch, location services, anything that would come at it on the WiFi and knock it out. Nothing works. I'm wondering if a Reboot would work, has anyone tried that.

Bottom line, time for Apple to stop ignoring this thread and give us some help.

Reply

Answer 3

Joe@MSU Author

Level 1

5 points

Aug 30, 2010 3:56 PM in response to Brian Caslis

Thanks. It has happened to me immediately after unlocking and while using an app. I wonder if it coincides with the recent software update for iPad. It's not a huge problem but it is an irritating distraction and I'd like the problem to go away...

Reply

Answer 4

Jul 28, 2011 5:57 AM in response to Joe@MSU

I have had the same problem. Caused a bit of a panic until I found that the cover of my STM case caused the screen to black out. The STM cover has magnets in the corners and functions the same as the Apple "Smart Cover". But the STM cover can be folded back around the iPad so that the magnets are behind the right hand edge of the iPad. If the cover is then squeezed against the back of the iPad the screen goes black. Does your cover have switch-off magnets like my STM?

Reply

Answer 5

Sep 24, 2011 7:51 AM in response to Joe@MSU

OK ... good information. I got an answer from them and am trying it. It may be all that is necessary is a simple reboot. (Hold Down Home and Power Button at the same time, continue holding past "slide to turn off" and the white apple appears. Then let it do its thing. I've been using it for about 20 minutes now and no problems ... seems a very simple answer? If this doesn't work, then they want me to try a "restore" inside ITunes. Thank you for the information.

Reply

Answer 6

Demo

Level 10

166,747 points

Sep 24, 2011 6:53 AM in response to apple@jdlinn.com

http://www.apple.com/support/contact/

http://www.apple.com/support/ipad/contact/

You can start with one of these. You can Google Apple support and come up with all sorts of websites.

Reply

Answer 7

Aug 30, 2010 3:24 PM in response to Joe@MSU

I've seen this happen very sporadically also when unlocking the screen. I've not seen it in the middle of using an app. Not sure if it's a problem or just a random software bug.

Reply

Answer 8

Aug 30, 2010 4:04 PM in response to Joe@MSU

I've only noticed it after the 3.2.2 update, but I can't say for sure it hasn't happened before. It is very irritating.

Reply

Answer 9

mert

Level 3

880 points

Sep 6, 2010 4:39 PM in response to Joe@MSU

I've seen the same thing, same symptoms. I don't recall seeing it prior to 3.2.2. I've had the iPad (64GB 3G) since May.

Reply

Answer 10

Oct 1, 2010 1:08 AM in response to Joe@MSU

I have the same thing happening to me. very disturbing, particularly when reading an ebook. anyone tried to contact support about that?
also 3g, 64gb, iOS 3.2.2

Reply

Answer 11

Oct 14, 2010 7:26 PM in response to Joe@MSU

Same intermittent problem both while using apps and when logging in.

Reply

Answer 12

Jul 27, 2011 10:27 PM in response to Joe@MSU

Same problem! Any solutions! Blackout middle of typing email, and lose all typed! So annoying!

Reply

Answer 13

Sep 24, 2011 6:48 AM in response to Joe@MSU

I'd love to know an easy way to get in touch with them ... perhaps the other folks here share my frustration and could use the info too ...(Thank you!)

Reply