trying to import photos from IP16 to Macbook Pro (2015)

I am running a MacBook Pro (Retina, 15-inch, Mid 2015) and using the new Photos 6.0 (on MacOS Big Sur). I want to import the over 4000+ photos from my IP16 to this laptop but the Photos app is only showing me 85 "new photos to import". I have never imported photos off my IP16 before to any device but they do synch to Google Photos. The MacPro only has USB A connections so using a USB C to A cable. What am I doing wrong here please?

Posted on Dec 26, 2025 10:00 PM

Reply
1 reply

Dec 27, 2025 7:52 AM in response to Rush

Since we can't see your setup, perhaps you could include more information

  • What iOS are you using on your iPhone? 
  • How are you trying to transfer these pictures?
  • …Are you using a cable or WiFi?
  • …with Finder? or
  • …with Image Capture
  • …or with what app?
  • Or are you using iCloud Photos to synchronize your devices? If so
  • …Do you have “Optimize Storage” checked in Photos’ Settings on the phone or the Mac?
  • …Do you see all your iPhone pictures at iCloud.com?
  • …Do you see all your Mac pictures at iCloud.com?
  • …Have you checked to see if the Apple Account is really really the same on the Mac and on the iPhone and at iCloud.com?
  • …Do you have more than 10% free storage on your iCloud account?
  • Where does your Mac's Photos Library reside-- in the Pictures folder of your internal drive, or on an external drive? or on a network? on iCloud drive?
  • What is your storage on this iPhone? At Settings>General>iPhone Storage, my phone says 50.5 GB of 128 GB used. What does yours say? Do you have more than 10% free storage on your iPhone?
  • What is your storage on this Mac? At System Settings>General>iStorage, what does yours say? Do you have more than 10% free storage on your Mac?
  • Do you have more than 10% free storage on your Mac?
  • Were all 4000 pictures taken on you your iPhone 16? or were they transferred?


What have you tried?

  • re-started your Mac?
  • Forced restarted your iPhone?

Force restart iPhone - Apple Support

This is different from a simple Power Off. I had to continue holding the button down past the "slide to power off" message, and then I released the button only after  the Apple Logo appeared indicating a re-start. 

  • re-started your Mac in Safe Mode?

         Start up your Mac in safe mode - Apple Support 



trying to import photos from IP16 to Macbook Pro (2015)

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