it turn off out of nowhere and i can't turn it back on and i try resetting it and it still wont work i even look up videos on how to reset it and it’s still didn’t turn on and i just got it on Christmas
MacBook Pro 15″, macOS 13.7
I trust you have it plugged into power...
if the link provided above does not resolve your issue—
and is a hardware issue I would return it for one that works out of the box as expected
you have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status
Returns & Refunds - Shopping Help - Apple
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store
Call Customer Support (800) MY–APPLE (800–692–7753)
I trust you have it plugged into power...
if the link provided above does not resolve your issue—
and is a hardware issue I would return it for one that works out of the box as expected
you have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status
Returns & Refunds - Shopping Help - Apple
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store
Call Customer Support (800) MY–APPLE (800–692–7753)
how do i turn my macbook pro back on
