Error trying to verify identity in iCloud Drive

Signing in to iCloud Drive on Windows 10, I get this error message every time: "Verification Failed - Failed to create Pl" I can sign in via Firefox with no issues. It's just when I try to work from my iCloud Drive loaded on my windows 10 laptop.

Windows, Windows 10 (19045)

Posted on Dec 29, 2025 8:07 PM

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4 replies

Feb 2, 2026 2:18 PM in response to g2d2c2

I have the same issue. On Windows I get the same reply as soon as I want to verify my account in the app.

And this is only the verification, I'm allready logged in on the app, but I wanted to make a change regarding photos that I backup on the cloud, but I can't do that as I can't verify myself. I get a notification on my phone if I want to trust the connection, and then get the numbers to put in the verification box, but then get the reply that it failed to create the PI. When I press OK I get back to the previous state where I am prompted to put in my password again.

I'll try to delete the app and re-install it, maybe it will let me update the settings then, if not, I'll go with another back-up service for sure.

Dec 29, 2025 9:23 PM in response to g2d2c2

Signing in to iCloud Drive on Windows 10, I get this error message every time: "Verification Failed - Failed to create Pl"... I can sign in via Firefox with no issues. It's just when I try to work from my iCloud Drive loaded on my windows 10 laptop. I get the prompt for two factor login and enter the code, then the message pops up with the error and that I'll have to log in again. Doesn't matter how many times I log in with a new code... same error.

Error trying to verify identity in iCloud Drive

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