Incoming calls no longer ring on Mac Phone app

Other things to check:

Verify "Calls from iPhone" Settings

Even if this worked before, a recent update might have toggled it off.

On your iPhone: Go to Settings > Apps > Phone > Calls on Other Devices. Ensure Allow Calls on Other Devices

ON and your Mac is toggled ON in the list.

On your Mac: Open the FaceTime app (even if you're using the Phone app, FaceTime handles the connection).

Go to FaceTime > Settings > General.

Ensure Calls from iPhone is checked.

Pro Tip: If it's already checked, uncheck it, wait 10 seconds, and check it again to "kick" the connection.

Check Mac Notification Settings

MacOS has a specific setting that can silence calls if it thinks you are busy or using an external display.

Go to System Settings > Notifications > Phone (or FaceTime).

Ensure Allow Notifications is ON.

Verify that Play sound for notification is toggled ON.

Critical Fix: If you use an external monitor, scroll down and ensure "Allow notifications when mirroring or sharing the display" is enabled. Many users find this is the hidden reason their Mac stays silent.

The "Voice Control" Bug (macOS Sequoia)

In macOS Sequoia, a known bug causes the ringer to fail if certain accessibility features are active.

Go to System Settings > Accessibility > Voice Control.

If Voice Control is ON, try turning it OFF. Many users have reported that this immediately restores the incoming call ringer.

Firewall & Local Network Permissions

With increased security in recent macOS versions, the "Phone" handshake can sometimes be blocked by the Mac's internal firewall.

Go to System Settings > Network > Firewall.

Try turning the Firewall OFF temporarily to see if a call comes through.

If it works, click Options and ensure that FaceTime and Phone are set to "Allow incoming connections."

Sign Out and Back Into FaceTime/iCloud

If the "handshake" between your iPhone and Mac is broken at the account level:

1. Open FaceTime on your Mac.
2. Go to FaceTime > Settings > General and click Sign Out.
3. Restart your Mac.
4. Sign back in with your Apple ID.

Also check Focus and make sure that Do Not Disturb mode it not enabled.

akbhargava wrote:

Hi all,

Like many, I love the user capabilities provided by the close software integration across Apple's devices. In particular I love being able to send and receive texts, and cellular phone calls from my Mac.

I traditionally used the FaceTime integration for phone calls but with Tahoe phone calls were split to the Phone app. This was a welcome change along with the Phone app proving the macOS interface for the phone application on my iPhone. And it worked like it always did: I can make phone calls, and it worked for receiving phone calls too.

Until it did not: recently incoming calls on longer ring on my Mac. I am unable to pinpoint when exactly this started. It could have started with the upgrade to macOS 26.2 but I cannot confirm.

I have googled and chatgpt-ed with no success in being able to fix the issue. Has anybody else encountered a similar issue? Any successes finding a fix?

I would appreciate any and all help and guidance!

Have you shut down and restarted more than once since your " upgrade to macOS 26.2 "...(?)

>Shut Down

Check the button above the volume controls on left hand side of Phone. The action button. See if it's blocking calls.