How to recover data from locked Apple-silicon Mac without recovery key or Apple Account?

Hi,


I’m hoping someone can help me understand what’s going on here, because I’m genuinely stuck and trying to figure out if there’s any recovery option left.


I have an Apple-silicon MacBook that I’ve been using normally. I’ve used the same login password the entire time, and I know for a fact it’s correct because I just booted up my older 2021 Mac and logged in with that exact password with no problem.


Here’s what happened:


  • The Mac was working normally
  • I closed the lid for a few days (it stayed plugged in the whole time)
  • When I opened it again, it would no longer accept the password
  • I never changed the password, updated macOS, or intentionally restarted


Now when I power it on:


  • macOS never loads
  • I’m stopped at the very first unlock screen
  • The password gets rejected and eventually it says “Account is locked”
  • It asks for a recovery key, which I don’t have
  • I’m not given an Apple ID recovery option
  • I can’t get into Safe Mode because the disk never unlocks


Things I’ve already ruled out:


  • Typo or keyboard issue (password works on another Mac)
  • Apple ID or iCloud sign-in problem (the OS never loads)
  • User account or keychain corruption (this happens before login)


Can a Mac force a full re-authentication after being closed for a while even if it’s plugged in?


If I don’t have a recovery key and Apple ID recovery isn’t offered, is erasing the Mac really the only option?


I want to know if there’s anything left to try, or if I’ve truly hit a hard stop. I'm going to lose a lot of data.


Thanks for reading and for any insight.


[Re-Titled by Moderator]

Original Title: Mac suddenly won’t accept my correct password — works on another Mac, but not this one


Posted on Jan 5, 2026 12:17 PM

Reply
6 replies

Jan 5, 2026 12:41 PM in response to eledin

I may be able to help you understand what's going on, but recovering data is a completely different subject altogether.


The bottom line is that (like everything Apple does) a Mac and its systems are fortified against unauthorized intrusion to the extreme that it makes data recovery from a system that does not recognize authorized access effectively impossible. That leaves only the affected Mac's Time Machine backup (or some third party backup solution) as the only likely source of recovery.


I'm going to lose a lot of data.


One should never be concerned about losing data. Time Machine has been incorporated in Macs for about two decades: Back up your files with Time Machine on Mac - Apple Support. If the prospect of losing data gives you the slightest concern, you need to reevaluate your backup strategy.


Why it happened: The most likely explanation is that the MBA's built-in storage suffered from some unknown corruption that rendered its login credentials unrecognizable. Obviously that should not happen, and the cause may never be known, but the fact is all sorts of things in the material world fail for all sorts of reasons. We hope they don't, but hope is not a contingency plan.

Jan 5, 2026 12:53 PM in response to eledin

The only occasions in which I have been made aware of that problem is spontaneous startup device failure. It manifests in the symptoms you describe. You did nothing to cause it.


There have been occasions in which forcing the Mac to shut down then starting it up again in the usual manner resulted in login success, as though the prior experience had been nothing but a bad dream.


Apple's guidance on the subject is both cursory and longwinded, but it's all we have to work with:


If you forgot your Mac login password - Apple Support


"Restart your Mac" is the bad dream I alluded to. Sometimes, it just works. Then, we redouble our backup strategies 😄

Jan 5, 2026 12:41 PM in response to Limnos

Thank you for the reply.


Yes this is the computer user password, not my Apple ID password.


I’ve used the same local login password for years and confirmed it’s correct by booting and logging into my older 2021 Mac with that exact password. On this affected Mac, the failure happens before macOS loads (pre-boot unlock screen).


That’s why I was thinking this is a disk unlock issue. I just can't get in with all of the obvious steps to get in.


Jan 5, 2026 12:46 PM in response to John Galt

Thank you.


That’s part of the problem, I honestly don’t know whether Time Machine was enabled on this Mac, and I can’t verify it now because I can’t get in at all.


I understand the general advice around backups and I accept responsibility (stupid me / lesson learned the hard way)


I’m really trying to understand whether pre-boot lockout with a correct password is a known failure mode on and whether erase/reset is truly the only supported path once you’re in this state.

How to recover data from locked Apple-silicon Mac without recovery key or Apple Account?

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