Why does my exes name keep popping up when I’ve deleted all their info off my phone?

So not too long ago I broke up with my ex and I’ve deleted all of their contact info from my phone but on my phones app it keeps on showing up as like their contact information in like three voicemails that they left me like many months ago, so I’m wondering how that is cause I’ve deleted all the voicemails. I’ve deleted all the search history nature like their name is a reference in anything so like my messages are completely clear your phone contact. Everything is completely gone, but it’s still showing up how do I get rid of it?

iPhone 15

Posted on Jan 9, 2026 1:07 AM

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15 replies

Jan 9, 2026 9:42 AM in response to SunDewl

SunDewl wrote:

So basically whenever I go into like my Phone app on my iPhone and I start typing their name like the first couple of letters, it doesn’t pop up, but after that, it shows their full name then just their first and last name and their just their first name, but I’ve deleted all their contact info and everything so I don’t know why it would be showing up, but it also shows up as like I still have like some voice recordings of them from way back when from last year, so but I’ve also deleted them so I don’t know why those would be popping up especially with her old contact like full contact name and like everything like it shows like what their contact and what used to be on it and everything but like it just shows the name, but as soon as I click on it, it shows none no contacts are in my phone of that person

That is probably Siri as Sravankra was suggesting, except it is nigh on impossible to get Siri to forget. Maybe make sure all siri suggestions are turned off.


Settings, Siri


Jan 9, 2026 1:19 AM in response to SunDewl

Siri Learns


Siri Suggestions is a feature that helps enhance your experience by providing intelligent recommendations and shortcuts. It learns from your actions and app usage, gradually understanding your preferences and routines. The list of suggestions will automatically populate based on the apps you use, the times you typically use them, and your interactions with your device.


For example, if you often message a particular contact in the morning, Siri might suggest sending a message to them around that time. If you frequently listen to a specific playlist or podcast on your commute, Siri will offer that suggestion when you're typically heading out. Similarly, Siri can offer suggestions for actions like opening apps, setting reminders, or using shortcuts based on your behavior over time.


These suggestions are personalized, meaning they adapt to your habits and can change based on the context of your day, helping you save time and stay organized without having to manually search for apps or tasks. You can access Siri Suggestions from the lock screen, the search bar, and even in the "Siri & Search" settings, where you can customize how and when they appear.



Make Siri Forget.


To unlearn or reset Siri Suggestions, the only way to completely clear Siri's memory of your past actions is to restore your device from an old backup. This process essentially reverts your device to a previous state, including your app usage, preferences, and habits that Siri has learned.


When Siri Suggestions learn from your behavior, they collect data about the apps you use, the contacts you interact with, and the routines you follow. While you can disable or limit Siri Suggestions in the settings, they will not be fully reset unless you restore the device. This means the suggestions will still be based on your current usage, even if you turn them off.


If you wish to clear this learning history, restoring from an old backup—preferably one before Siri started learning or making suggestions—will remove all the stored data. However, be aware that restoring a backup will also revert your device’s settings, apps, and data to that previous state, which could result in the loss of more recent data.



See the pic below that may help you



Disable if you do not want the suggestions.


Jan 9, 2026 1:33 AM in response to SravanKrA

would performing a factory reset on the iPhone and setting it up as a new device also clear the series, history and suggestions history? Normally when I wipe my phone, I always set it up as a new device so it does not download apps and what not but it’s still will upload contacts or at least the last time it was backed up in iCloud. Maybe the contact of the ex was probably family sharing plan?

Jan 9, 2026 8:33 AM in response to SunDewl

SunDewl wrote:

Not apart of the sharing plan didn’t get that far. But can I factory reset with my apps still installed or do I have to reinstall everything?

Don't accept advice to reset the phone to factory without knowing what to do about your photos, messages and other data.


Yes what data is it as IdrisSeabright asked?

Jan 9, 2026 9:17 AM in response to SirPinkPanther

So basically whenever I go into like my Phone app on my iPhone and I start typing their name like the first couple of letters, it doesn’t pop up, but after that, it shows their full name then just their first and last name and their just their first name, but I’ve deleted all their contact info and everything so I don’t know why it would be showing up, but it also shows up as like I still have like some voice recordings of them from way back when from last year, so but I’ve also deleted them so I don’t know why those would be popping up especially with her old contact like full contact name and like everything like it shows like what their contact and what used to be on it and everything but like it just shows the name, but as soon as I click on it, it shows none no contacts are in my phone of that person

Jan 9, 2026 1:27 PM in response to IdrisSeabright

The information is showing up on my iPhone like Whenever, you go to your home screen and you do the swipe down and you get that search area I type my letters that are in my exes name and her name pops up, and it shows it on my phones app, which is where my calls and registries are on my iPhone, and it says that I still have voicemails from her and it shows her old contact that I’ve deleted and removed and removed cashes and everything of off my phone, but it’s still showing up

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Why does my exes name keep popping up when I’ve deleted all their info off my phone?

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