My MacBook Air won’t accept correct password nor Apple ID password.

My MacBook Air won’t accept correct password nor Apple ID password.


My MacBook Air opens up to a black screen with insert password slot but refuses to accept correct password and even correct Apple ID which I’ve checked on other devices and it does work. When I try resetting both apple sends me a message with a code to insert but after doing that it just resets back to asking me to log in.


This issue started few days ago and originally it allowed me to reset my password that I reset to the same one as before and yesterday after trying for hours it let me log in with the same password but today nothing works.

MacBook Air 13″, macOS 15.0

Posted on Jan 9, 2026 7:00 AM

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Question marked as Top-ranking reply

Posted on Jan 9, 2026 9:41 AM

Based on what you’re describing, this issue is most commonly caused by one of a few things: a corrupted local user account, a problem with the macOS keychain or login services, a temporary Apple ID authentication sync issue, or (less commonly) a software bug in macOS 15.0 affecting the login screen. The fact that it worked briefly and then stopped again strongly suggests the system is having trouble validating credentials locally rather than your passwords actually being wrong.


There are several ways to resolve this, depending on what you’re most comfortable trying first.

  • The safest starting point is booting into macOS Recovery and using Reset Password from there, which rebuilds the local account credentials instead of relying on the normal login screen.
  • If that doesn’t hold, the next option is creating a new temporary admin account in Recovery and migrating your data into it — this often fixes cases where the original profile has become corrupted.
  • Finally, if the Mac still refuses to authenticate, reinstalling macOS (which keeps your data intact) usually corrects any system-level issues affecting login and Apple ID verification.


For the first option, how you get to the "Reset Password" option will depend on whether your Mac has an Intel or Silicon CPU.


Ref: If you forgot your Mac login password - Apple Support << This applies regardless of whether or not you didn't forget your login password.


5 replies
Question marked as Top-ranking reply

Jan 9, 2026 9:41 AM in response to Mari87.2

Based on what you’re describing, this issue is most commonly caused by one of a few things: a corrupted local user account, a problem with the macOS keychain or login services, a temporary Apple ID authentication sync issue, or (less commonly) a software bug in macOS 15.0 affecting the login screen. The fact that it worked briefly and then stopped again strongly suggests the system is having trouble validating credentials locally rather than your passwords actually being wrong.


There are several ways to resolve this, depending on what you’re most comfortable trying first.

  • The safest starting point is booting into macOS Recovery and using Reset Password from there, which rebuilds the local account credentials instead of relying on the normal login screen.
  • If that doesn’t hold, the next option is creating a new temporary admin account in Recovery and migrating your data into it — this often fixes cases where the original profile has become corrupted.
  • Finally, if the Mac still refuses to authenticate, reinstalling macOS (which keeps your data intact) usually corrects any system-level issues affecting login and Apple ID verification.


For the first option, how you get to the "Reset Password" option will depend on whether your Mac has an Intel or Silicon CPU.


Ref: If you forgot your Mac login password - Apple Support << This applies regardless of whether or not you didn't forget your login password.


Jan 9, 2026 10:08 AM in response to Tesserax

Tesserax wrote:

[...]
• If that doesn’t hold, the next option is creating a new temporary admin account in Recovery and migrating your data into it — this often fixes cases where the original profile has become corrupted.
[...]


Hey there, Tesserax. I have a question about this particular option.

What is the best way to migrate the data from one user account to another on the same Mac?


I've been working with another user in a situation that might require this, but they have limited drive space so I suggested similar action using an external drive to transfer files to and then back, after they've made space available.

Mac unresponsive after update to Tahoe 26… - Apple Community


In particular I'd be concerned about file ownership and permissions.


Jan 9, 2026 10:15 AM in response to D.I. Johnson

Hmm. I believe the best way to migrate data between two user accounts on the same Mac—while preserving ownership and permissions—is to use Apple’s built-in tools rather than manual drag-and-drop. Migration Assistant is ideal if you can temporarily remove one account and re-import it into the other, but when both accounts must remain, a more controlled approach works better. Using an external drive is smart for space-constrained systems, especially if you copy data in chunks and verify permissions as you go.


Here’s my suggested steps that should work even with limited disk space and keeps permissions intact:

  1. Log in to an admin account (not the source or destination user).
  2. Connect the external drive formatted as APFS or Mac OS Extended.
  3. Copy the source user’s home folder from `/Users/olduser` to the external drive using Finder or using this command in the Terminal: sudo ditto /Users/olduser /Volumes/External/olduser
  4. Log in as the destination user and copy the data back to their home folder.
  5. To fix ownership and permissions use these commands: sudo chown -R newuser:staff /Users/newuser & sudo chmod -R u+rwX /Users/newuser
  6. Verify access to Documents, Desktop, Pictures, Mail, and any app-specific folders.


This approach should avoid the common permission issues you’d see with simple Finder copies and ensures the destination user truly owns the files.


As you know, if the goal is a full account replacement, Migration Assistant from a Time Machine backup or disk image of the old user is even cleaner.

My MacBook Air won’t accept correct password nor Apple ID password.

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