Just tried to submit an item for community support community. After preparing the item, clicking all the boxes and editing it I found that the page (without warning) had timed out. My new item is what is the time limit for asking for community support? In the future I can set a timer.
iPhone 14, iOS 26
Good day!
At least for responses, I have not been able to sense a time limit either. I've been interrupted while composing and had to be away from the computer for an hour of more. Sometimes I return to find the post still in an editable, In-progress status. Other times it has timed out. There is no pattern I can sniff out.
Rather than set a timer, try what I do. When working on a longer responses, like the ones that require research or making illustrations, I copy what I've written if I need to be away for a bit. You can leave it in the Clipboard but I usually paste it into TexEdit.
There is also the option of doiing all composing in a text editor. Believe me, most text editors have better spell-checking than the forums' text entry boxes! You may still need to insert links and images using the forums' text entry box, Depending on the source, pasting links and images from a text editor may not always work as planned.
And, by the way, welcome! We love to see people wanting to help. Here are tips I like to give new users like you with an attitude of helping:
The effective way to help here:
—Bookmark this forum site map: https://discussions.apple.com/productsitemap.jspa
—Choose topic areas where you feel you can best help.
—Use the site map’ topic links to go directly to those topics.
—Work the first few pages with the newest posts.
That gives posters the most current information, and they can recognize your contributions with an upvote.
Coming from a search engine is not very effective as it leads to too many old, locked threads.
Allan
Good day!
At least for responses, I have not been able to sense a time limit either. I've been interrupted while composing and had to be away from the computer for an hour of more. Sometimes I return to find the post still in an editable, In-progress status. Other times it has timed out. There is no pattern I can sniff out.
Rather than set a timer, try what I do. When working on a longer responses, like the ones that require research or making illustrations, I copy what I've written if I need to be away for a bit. You can leave it in the Clipboard but I usually paste it into TexEdit.
There is also the option of doiing all composing in a text editor. Believe me, most text editors have better spell-checking than the forums' text entry boxes! You may still need to insert links and images using the forums' text entry box, Depending on the source, pasting links and images from a text editor may not always work as planned.
And, by the way, welcome! We love to see people wanting to help. Here are tips I like to give new users like you with an attitude of helping:
The effective way to help here:
—Bookmark this forum site map: https://discussions.apple.com/productsitemap.jspa
—Choose topic areas where you feel you can best help.
—Use the site map’ topic links to go directly to those topics.
—Work the first few pages with the newest posts.
That gives posters the most current information, and they can recognize your contributions with an upvote.
Coming from a search engine is not very effective as it leads to too many old, locked threads.
Allan
Created a user tip recently, and that over about an hour or two given composing, research, and interruptions.
I’m unaware of a time limit when composing postings here, and haven’t heard reports of a time limit, but I have met local router issues (an under-configured router with a busy network can drop long connections), and general ASC instabilities.
If ASC drops the sensitivities on the post and cancel buttons (due to longstanding and persistent bugs somewhere in iPad or Safari or ASC), it is possible to select and copy the input text into the paste buffer, refresh the ASC page, and re-submit the post or reply.
ASC does throttle the number of new replies that Level 1 users can post, due in no small part to spam. That throttle is relaxed (or removed?) at Level 2.
I rarely start a thread new, so I am unaware of any time limit when composing a question. When I do occasionally start one I simply just write what I want to ask in a few minutes and post it.
If you are replying to a post, I am unaware of any time limit.
If you have posted a reply or question and then want to edit it, I believe the time limit is 15 minutes from when you did the first post of that reply/question. You can edit it multiple times within those 15 minutes (I am pretty sure it is 15 minutes but haven't actually timed it recently).
Apple Community Support request time limit.
