Air buds pro don't fit - design flaw

moreautraining wrote:

Sorry pal I don’t buy it. Never had a problem before this. You guys are slipping. And I will be returning it/them for sure.

This is a user-to-user technical community. Contributors here are all end-users, just like you. Other than the site Moderators, Apple neither monitors nor participates within this Community. As such, your comments here will not be seen by Apple.

Apple invites submission of constructive comments via its Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple

If you are experiencing any difficulties with your Apple products, you would be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

not sure

these forums are user helping other users like yourself, it's sort of going

to a physical apple store and asking other customers their advice

This is a user helping users with tech questions forum, we are not apple

and apple do not read your posts here

try

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple

You have several different tips to accommodate many shapes of ears to get the best fit, so if they are not working for you then I would recommend to return the AirPods. You are given 14 days by Apple to determine if they are going to work for you if purchased from Apple, and if purchased elsewhere it will depend on their return policy. The AirPod Pro is by far the most adaptable when it comes to fitment of the many different shapes of users ears, but since we are all unique you may have a different experience.

moreautraining wrote:

Sorry pal I don’t buy it. Never had a problem before this. You guys are slipping. And I will be returning it/them for sure.

"You guys"? We certainly do not work for Apple, so really have no idea what you are referring to. If none of the 5 included tips work for you, the I recommended you should return the AirPods. The alternative is one with a single molded tip and hope that one works for you. In any case, buy whatever works best for you, I think that is common sense.

we are not apple

you can let them know using their feedback channel

Feedback - AirPods - Apple