iPhone 15 charge port-cable connection is loose and frequently disconnects.

My iPhone 15 charge port won’t stay connected. The cable seems loose in the port, to the point some of my cables just fall out. If I move the phone while it’s connected it will disconnect sometimes. I’ve tried cleaning out any debris in the charge port but it still seems loose.

iPhone 15, iOS 18

Posted on Jan 11, 2026 3:01 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2026 3:27 PM

If this happens with all cables, then you have a hardware issue with the charging port, which will need to checked at your Apple Store Genius Bar. They'll tell you how much it may cost to fix the issue.


Genius Bar Reservation and Apple Support Options - Apple


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iPhone 15 charge port-cable connection is loose and frequently disconnects.

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