I cant change default email

i cant change default email on my ipad air, 2024. ios 26 . I was scamed and changed icloud email. Settings/apps/ mail/ mail accounts /icloud/account information /still has default email as old email not new one and it wont let me change it. New email is correct in apple account info.




[Edited by Moderator]

Posted on Jan 12, 2026 7:24 AM

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Question marked as Top-ranking reply

Posted on Jan 12, 2026 7:55 AM

The email address that you use to identify your Apple Account (formerly known as your AppleID) and your iCloud email address are independent of each other - unless your Apple Account actually uses your iCloud email address to identify it.


By example...


Your Apple Account may use the email address jon.doe@anycompany.com to sign-in to your Apple Account - while the associated iCloud email account that you have chosen might be jon.doe@icloud.com. Changing your Apple Account login to use jon.doe@neworg.com does not change the iCloud email account that is associated with the Apple Account.



Your default iCloud email address can be chosen from the primary email address, or if configured, any one of three aliases which you can create from the page in your illustrated screenshot. While you can add or delete aliases addresses, your primary iCloud email address cannot be changed.


If you wish to configure an entirely different [third-party] email address to use with your email, you simply need to set up the new account in iPad settings:

Settings > Apps > Mail > Accounts > Add Account


The default email account used to send email from the Mail App is set elsewhere in Mail settings:

Settings > Apps > Mail > [Composing] Default Account - select from list


Additional information can be found within the iPad Guide. Here is a direct link to the relevant section of the Guide:

Add and remove email accounts on iPad - Apple Support


Should you need to change primary email address that you use to sign-in to your Apple Account, you can find details of how to do so here:

Change your Apple Account primary email address - Apple Support


You may also find this support page provides useful additional information:

About your Apple Account email addresses - Apple Support


2 replies
Question marked as Top-ranking reply

Jan 12, 2026 7:55 AM in response to kimfromfra

The email address that you use to identify your Apple Account (formerly known as your AppleID) and your iCloud email address are independent of each other - unless your Apple Account actually uses your iCloud email address to identify it.


By example...


Your Apple Account may use the email address jon.doe@anycompany.com to sign-in to your Apple Account - while the associated iCloud email account that you have chosen might be jon.doe@icloud.com. Changing your Apple Account login to use jon.doe@neworg.com does not change the iCloud email account that is associated with the Apple Account.



Your default iCloud email address can be chosen from the primary email address, or if configured, any one of three aliases which you can create from the page in your illustrated screenshot. While you can add or delete aliases addresses, your primary iCloud email address cannot be changed.


If you wish to configure an entirely different [third-party] email address to use with your email, you simply need to set up the new account in iPad settings:

Settings > Apps > Mail > Accounts > Add Account


The default email account used to send email from the Mail App is set elsewhere in Mail settings:

Settings > Apps > Mail > [Composing] Default Account - select from list


Additional information can be found within the iPad Guide. Here is a direct link to the relevant section of the Guide:

Add and remove email accounts on iPad - Apple Support


Should you need to change primary email address that you use to sign-in to your Apple Account, you can find details of how to do so here:

Change your Apple Account primary email address - Apple Support


You may also find this support page provides useful additional information:

About your Apple Account email addresses - Apple Support


Jan 12, 2026 8:29 AM in response to kimfromfra

Your question is a bit confusing.


The email used as primary email address for your Apple Account has nothing to do with your iCloud email account.


That option for default mail in your screen shot is there to choose between it and any alias you have set up on your iCloud account.

If you have no other options, that means you have no additional Aliases set up for your iCloud account.


It only changes what address is used by default when starting a new email message from your iCloud account in the mail app.


It does not have anything to do with the Apple account's primary email address which would be visible in the Settings ➜ Account.



I cant change default email

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