Unable to cancel an 11 year olds Apple account

I am the organiser of my 11 year old daughters Apple account and am trying to delete it. Whilst I can request the cancellation via her account I do not receive the request as organiser to approve. I have turned off everything on her account, including screen time. Please help...


Posted on Jan 12, 2026 5:14 PM

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Question marked as Top-ranking reply

Posted on Jan 12, 2026 6:41 PM

Deleting A Child’s Apple Account

One way to do this would be to log into the unwanted "child" account and request deletion of the Apple ID. You should have the ID and password from when you first set up the account.


Another way would be for the child to make the request.

From: How to delete your Apple ID account - How to delete your Apple Account - Apple Support

Section: Can I delete my child’s account?

"Your child can also request deletion of their Apple ID, which requires your approval.

The approval request will be sent via email to the primary Apple ID email address of your family organizer account. When approving the request from this email, you will go through the process of deleting the child account."


Did you check your junk mail?

If the child's account password is unknown, see the section in this document about using a family Organizer's device to reset the password --> Change your Apple Account password - Apple Support


If you have problems doing that then contact Apple about this request: Click here --> Choose your country or region - Official Apple Support Select your country, then a product and work your way down the menu to the desired issue. If you don't see one then try a different product until you reach a telephone or chat help request and ask to be redirected.


2 replies
Question marked as Top-ranking reply

Jan 12, 2026 6:41 PM in response to Maxuewen

Deleting A Child’s Apple Account

One way to do this would be to log into the unwanted "child" account and request deletion of the Apple ID. You should have the ID and password from when you first set up the account.


Another way would be for the child to make the request.

From: How to delete your Apple ID account - How to delete your Apple Account - Apple Support

Section: Can I delete my child’s account?

"Your child can also request deletion of their Apple ID, which requires your approval.

The approval request will be sent via email to the primary Apple ID email address of your family organizer account. When approving the request from this email, you will go through the process of deleting the child account."


Did you check your junk mail?

If the child's account password is unknown, see the section in this document about using a family Organizer's device to reset the password --> Change your Apple Account password - Apple Support


If you have problems doing that then contact Apple about this request: Click here --> Choose your country or region - Official Apple Support Select your country, then a product and work your way down the menu to the desired issue. If you don't see one then try a different product until you reach a telephone or chat help request and ask to be redirected.


Unable to cancel an 11 year olds Apple account

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