iPhone Face ID is not detecting my face

My iPhone no longer detects my face to unlock the phone. Is there anything I can do to change that as I really enjoy and unlocking the phone with my face? I haven't changed that much.

iPhone 11

Posted on Jan 13, 2026 1:31 PM

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Question marked as Top-ranking reply

Posted on Jan 13, 2026 2:54 PM

In addition to the already provided support article about troubleshooting FaceID not working:


One person reported that simply cleaning the lens got Face ID working again —> Face ID stopped working and will not reset - Apple Community

If FaceID is simply not recognizing you, or letting you set it up, and you are using Attention Aware, try disabling it —> Turn Attention Aware features on or off on your iPhone or iPad Pro - Apple Support

Miscellaneous possible reasons for FaceID not working if none of the above apply: Face ID shows it's unavailable on my iPho… - Apple Community


You say you have not changed "much". Have you tried resetting it to see if your old appearance has indeed changed?


Does it always not work? If you do have multiple appearances see this about adding additional appearances: Set up Face ID on iPhone - Apple Support



2 replies
Question marked as Top-ranking reply

Jan 13, 2026 2:54 PM in response to pattie163

In addition to the already provided support article about troubleshooting FaceID not working:


One person reported that simply cleaning the lens got Face ID working again —> Face ID stopped working and will not reset - Apple Community

If FaceID is simply not recognizing you, or letting you set it up, and you are using Attention Aware, try disabling it —> Turn Attention Aware features on or off on your iPhone or iPad Pro - Apple Support

Miscellaneous possible reasons for FaceID not working if none of the above apply: Face ID shows it's unavailable on my iPho… - Apple Community


You say you have not changed "much". Have you tried resetting it to see if your old appearance has indeed changed?


Does it always not work? If you do have multiple appearances see this about adding additional appearances: Set up Face ID on iPhone - Apple Support



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iPhone Face ID is not detecting my face

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