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User profile for user: mkstretch
mkstretch Author
User level: Level 1
39 points

Unable to Restore Apple TV

I’m trying to restore my Apple TV on my MacBook. But I’m getting the error, “The Apple TV "Apple TV" could not be restored. An unknown error occurred (4013).” Anyone know how to get past this?

Posted on Jan 13, 2026 6:46 PM

Similar questions

3 replies
User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
152,038 points

Jan 14, 2026 11:58 AM in response to mkstretch

That model should be restorable through a computer, unless there are severe hardware failures that make it impossible.


Restore your Apple TV - Apple Support

  • Verify that you powered the Apple TV box independently at the intended moment (step 4).
  • Verify that you used a USB-C cable that supports data transfers. Some cables may be for charging only, or bespoke for certain third party devices and functions (learn more).
  • If after the steps above, you still can't restore your Apple TV, take your Apple TV to an Apple Retail Store or Apple Authorized Service Provider for more help.

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Unable to Restore Apple TV

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