How do I identify and report a scam email for AirPods Max?

I’ve just received an email telling me the AirPods Max was shipped, sent from

**********@emails.com


i know I’ve never bought anything like that (besides it is called AirPods Pro).

just want to ask if you guys know about this scam.


[Edited by Moderator]


Posted on Jan 17, 2026 9:38 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2026 11:03 AM

“If you receive a suspicious link to a FaceTime call in Messages or Mail, email a screenshot of the link to reportfacetimefraud@apple.com. The screenshot should include the phone number or email address that sent the link.”


Forward phishing attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


4 replies
Question marked as Top-ranking reply

Jan 17, 2026 11:03 AM in response to sangfung

“If you receive a suspicious link to a FaceTime call in Messages or Mail, email a screenshot of the link to reportfacetimefraud@apple.com. The screenshot should include the phone number or email address that sent the link.”


Forward phishing attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


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How do I identify and report a scam email for AirPods Max?

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