How do I play iPhone 17 Pro videos on Photos app on Mac with macOS Mojave 10.14.5?

Videos I'm taking with my iPhone 17 Pro won't play on the Photos app on my Mac which is running Mojave 10.14.5. Is there a way to fix this? It does play videos shot with my iPhone 12 Pro. The error message I get is "Photos cannot play this video. Do you want to try opening it in QuickTime Player?".



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Original Title: Videos I'm taking with my iPhone 17 Pro won't play on Photos app on my mac

iPhone 17 Pro, iOS 26

Posted on Jan 17, 2026 11:21 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2026 9:55 AM

Yes, Mojave Photos does not import some new iPhone movie formats without conversion. I did a quick test with some recent iPhone 16 Pro movies (HEVC, HLG, iOS 18.5 and 26.1) with Mac mini 2018 Intel:


When booted to Sequoia, Photos has no trouble importing or playing such movies.


But when booted to Mojave, Photos refuses to import such movies. But Mojave QuickTime Player does open them after a few second wait, and offers to save them as new "converted" movies which Photos then can import (HLG/HDR movie thumbnails only have some cosmetic artifacts).


At quick glance with Invisor, the video specs do not differ much but the audio specs have more difference compared to the original.


So use either QuickTime Player or those 3rd party tools Richard suggested to convert the movies. But consider archiving the originals so you can use them later in newer macOS.

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Question marked as Top-ranking reply

Jan 18, 2026 9:55 AM in response to crulorizur219

Yes, Mojave Photos does not import some new iPhone movie formats without conversion. I did a quick test with some recent iPhone 16 Pro movies (HEVC, HLG, iOS 18.5 and 26.1) with Mac mini 2018 Intel:


When booted to Sequoia, Photos has no trouble importing or playing such movies.


But when booted to Mojave, Photos refuses to import such movies. But Mojave QuickTime Player does open them after a few second wait, and offers to save them as new "converted" movies which Photos then can import (HLG/HDR movie thumbnails only have some cosmetic artifacts).


At quick glance with Invisor, the video specs do not differ much but the audio specs have more difference compared to the original.


So use either QuickTime Player or those 3rd party tools Richard suggested to convert the movies. But consider archiving the originals so you can use them later in newer macOS.

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How do I play iPhone 17 Pro videos on Photos app on Mac with macOS Mojave 10.14.5?

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