I got a notification to say I was due an update however I needed 15. Storage to be available to do the update, I have deleted all the apps I can, cleared files and cleared history and cache….can only get storage to 12……don’t know what else I can do …IPad is not that old around 5 years…anybody able to advise please?
iPad, iPadOS 18
It is generally recommended that you maintain at least 4-6GB of free space at all times - as your iPad needs some temporary space to complete many tasks. When performing system software updates, you may temporarily require more...
A system software update requires sufficient space to be downloaded, unpacked and verified prior to installation - major version updates (such as updating from iPadOS 18.x to iPadOS 26) requiring considerably more space than an incremental point-update. The required space, to perform an OTA update, is typically double the stated space for the installed update; after the update is successfully completed, temporary files are automatically deleted - returning free space.
If your internal storage is full, or is insufficient for the task that you need to perform, your only option is to better manage the storage that you have - and delete unused Apps or unneeded data.
These support pages should prove to be helpful:
About storage on your device and in iCloud – Apple Support
What's the difference between device storage and iCloud storage? – Apple Support
Manage your iCloud storage – Apple Support
How to check the storage on your iPhone, iPad and iPod touch – Apple Support
Clear Other storage on your iPhone or iPad - Apple Support
“Offloading” Apps can be a helpful method of creating temporary space for a software update:
https://9to5mac.com/2020/01/21/how-to-offload-apps-in-ios-to-save-space-without-deleting-their-data/
Additional information about creating sufficient space for installation of a software update can be found here:
If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
External storage options can often help with managing limited internal storage. Depending upon your iPad model, the iPad will either have a Lightning or USB-C port - and may therefore require either an Adapter or USB hub to connect the USB Storage device. If your iPad has a Lightning port, you’ll need an Apple Lightning to USB3 Camera Adapter:
https://store.apple.com/uk/xc/product/MK0W2ZM/A
Using a Mac computer or Windows PC can help with system software updates - as the update package is initially downloaded to the computer, unpacked and verified by the computer, prior to the computer installing the updated system software on the target device.
As is, perhaps a workable remedy is to ensure that you have either an iCloud or iTunes backup of your iPad - and then completely erase the iPad. With no user-data present, you should be able to update the iPad; once updated, you can restore your backup to the iPad.
How to back up your iPhone, iPad, and iPod touch - Apple Support
Erase all content and settings:
Settings > General > Transfer or Reset iPad > Erase All Content & Settings
After the reset, set-up the iPad with your AppleID - but do not restore the backup. Perform the system software update using whichever method works for you.
Finally, restore the backup to your iPad:
It is generally recommended that you maintain at least 4-6GB of free space at all times - as your iPad needs some temporary space to complete many tasks. When performing system software updates, you may temporarily require more...
A system software update requires sufficient space to be downloaded, unpacked and verified prior to installation - major version updates (such as updating from iPadOS 18.x to iPadOS 26) requiring considerably more space than an incremental point-update. The required space, to perform an OTA update, is typically double the stated space for the installed update; after the update is successfully completed, temporary files are automatically deleted - returning free space.
If your internal storage is full, or is insufficient for the task that you need to perform, your only option is to better manage the storage that you have - and delete unused Apps or unneeded data.
These support pages should prove to be helpful:
About storage on your device and in iCloud – Apple Support
What's the difference between device storage and iCloud storage? – Apple Support
Manage your iCloud storage – Apple Support
How to check the storage on your iPhone, iPad and iPod touch – Apple Support
Clear Other storage on your iPhone or iPad - Apple Support
“Offloading” Apps can be a helpful method of creating temporary space for a software update:
https://9to5mac.com/2020/01/21/how-to-offload-apps-in-ios-to-save-space-without-deleting-their-data/
Additional information about creating sufficient space for installation of a software update can be found here:
If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
External storage options can often help with managing limited internal storage. Depending upon your iPad model, the iPad will either have a Lightning or USB-C port - and may therefore require either an Adapter or USB hub to connect the USB Storage device. If your iPad has a Lightning port, you’ll need an Apple Lightning to USB3 Camera Adapter:
https://store.apple.com/uk/xc/product/MK0W2ZM/A
Using a Mac computer or Windows PC can help with system software updates - as the update package is initially downloaded to the computer, unpacked and verified by the computer, prior to the computer installing the updated system software on the target device.
As is, perhaps a workable remedy is to ensure that you have either an iCloud or iTunes backup of your iPad - and then completely erase the iPad. With no user-data present, you should be able to update the iPad; once updated, you can restore your backup to the iPad.
How to back up your iPhone, iPad, and iPod touch - Apple Support
Erase all content and settings:
Settings > General > Transfer or Reset iPad > Erase All Content & Settings
After the reset, set-up the iPad with your AppleID - but do not restore the backup. Perform the system software update using whichever method works for you.
Finally, restore the backup to your iPad:
you can take a backup
then restore it to factory settings Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support
and then restore your backup after the update
Ji2611 wrote:
Didn’t think my iPad was that old only bought it 5 years ago….however getting really exasperated at this just don’t know what to do apart from buying a new one!
Whether or not you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by the iPad model - and the currently installed version of iOS. You can find this information here:
Settings > General > About
Not sure which iPad you have? Identify your iPad model.
As of 12 December 2025, here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:
32-bit devices (obsolete)
iPad1 - iOS 5.1.1
iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi+Cellular)
iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi+Cellular)
64-bit devices
iPad Air1*, iPad mini2* and iPad mini3* - iOS 12.5.7
iPad Air2*, iPad mini4 - iPadOS 15.8.5
iPad5*, iPad Pro (9.7"/12.9" 1st generation)* - iPadOS 16.7.12
iPad6, iPad Pro 12.9" 2nd generation*, iPad Pro 10.5" - iPadOS 17.7.10
iPad7 - iPadOS 18.7.3
(*) obsolete
Newer models are all able to be updated to the current version - iPadOS 26.2, or optionally if running iPadOS 18.x to iPadOS 18.7.3
While Apple does not pre-announce end of update support for its devices, history demonstrates that Apple typically provides update support for five to seven years from initial release of the device model.
Not really that good with IT …if I restore to factory settings I will lose photos etc…is that correct?
Not if you have a backup. Units may fail at any time, not just when being restored.
(262496)
I had that problem with my old iPad too. Had to clear storage and had to get a new one and it works. I got it updated up to date.
Didn’t think my iPad was that old only bought it 5 years ago….however getting really exasperated at this just don’t know what to do apart from buying a new one!
Unable to Update Ipad
