iPhone Randomly Indexing My Info

“Your messages will load when they finish indexing.”


They’ve been indexing for over 8 days now and there’s no way to know when it’ll be done. I want my information. My photos. My messages. Stuff I PAY EXTRA for to have backed up. I haven’t updated my phone recently, I haven’t messed with anything. So where did MY stuff go? I’m so frustrated.


I wish I’d never gotten the iPhone 15. It’s the worst one I’ve ever had.

iPhone 15, iOS 18

Posted on Jan 20, 2026 8:04 PM

Reply
4 replies

Jan 20, 2026 8:40 PM in response to cammiemcgillis

"Phone Randomly Indexing My Info: 'Your messages will load when they finish indexing.' They’ve been indexing for over 8 days now and there’s no way to know when it’ll be done. I want my information. My photos. My messages. Stuff I PAY EXTRA for to have backed up. I haven’t updated my phone recently, I haven’t messed with anything. So where did MY stuff go? I’m so frustrated. I wish I’d never gotten the iPhone 15. It’s the worst one I’ve ever had."

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Troubleshooting: 'Your messages will load when they finish indexing.':


A. Why the Wait?

Large Archives: It will take a while, esp. with limited storage or poor connectivity. So, have a strong signal, and don't have lots of unnecessary used space. Go use my User Tips on to clean up space:


B. Toggle Off Messages in iCloud Settings:

  1. Go to: Settings
  2. Tap: [your name] (top item)
  3. Tap: iCloud
  4. Tap: Messages
  5. Toggle Off: Use on this iPhone

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iPhone Randomly Indexing My Info

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