TouchID on my Mac stops working and requires restart

I have a 2021 MacBook Pro 14-inch, M1 Pro, 16 GB RAM, macOS Tahoe 26.2.

TouchID on my Mac stops working at random times and requires restarting to work. Often this happens when I connect to public Wifi, even if it's not the first time I connect to that specific Wifi.

This has been going on ever since I bought the MacBook, not just after a specific software update.

More specifically, the TouchID button works, but it doesn't read my fingerprint. I do get a prompt to use TouchID to sign in with Apple and authenticate and such, but when I touch the TouchID sensor the fingerprint animation remains unchanged.

I want to know if anyone else has faced this issue and how can I fix this or investigate further.

I'd welcome any solutions that do not involve replacing hardware or going to Apple because I'm in Egypt and these things tend to take a lot of time with no replacement (not to mention a lot of money)!

MacBook Pro 14″, macOS 26.2

Posted on Jan 21, 2026 3:20 AM

Reply
1 reply

TouchID on my Mac stops working and requires restart

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.