App Store rejection 3.1.2: Subscription policy links
Hi everyone,
I need help understanding an App Store rejection I received.
My app was rejected with the following reason: Guideline 3.1.2 – Business – Payments – Subscriptions
Issue Description:
The submission did not include all the required information for apps offering auto-renewable subscriptions.
The following information needs to be included within the app:
- A functional link to the Terms of Use (EULA)
- A functional link to the Privacy Policy
The following information needs to be included in App Store metadata:
- A functional link to the Terms of Use (EULA)
- A functional link to the Privacy Policy
Here is what I have already done:
- I have added a Privacy Policy link in the app. When the user clicks it, it navigates to my app website’s Privacy Policy page, and the page opens correctly.
- For Terms & Conditions, I am using Apple’s standard EULA and linked this URL in the app: Legal - Licensed Application End User License Agreement - Apple This link opens correctly as well.
- I have also created separate Privacy Policy and Terms pages on my App so should i link that page or website URL ?.
Despite this, my app is still getting rejected.
iPad Air (M3, 2025)