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DcAyofe Author

Level 1

4 points

I can’t use my iCloud account to update and download on my app store

please how can I get my App Store back please help me with this

iPhone 7, iOS 15

Posted on Jan 23, 2026 6:13 AM

Top-ranking reply

Limnos

Community+ 2026

Level 10

462,821 points

Posted on Jan 23, 2026 9:08 AM

Read this article ➞ If a message says 'Your Media & Purchases account has been disabled' - Apple Support. This is not something anybody on this forum can resolve for you. Tap the "Continue" button, or click on this link and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .

For additional telephone contacts refer to: Contact Apple Support - Apple Support

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I can’t use my iCloud account to update and download on my app store

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