Help,
I updated my iPhone 14 Pro I think it’s turned on marked as lost or stolen it’s set up with my old number and I have forgot my email so I pay for apple support care thing but don’t know hot to email them this website is so complicated it keeps powering of every few minutes
[Re-Titled by Moderator]
Original Title: Help
Apple has no idea where your phone is because they are not tracking their users. Marking a phone as lost gives you the opportunity to add a message that will appear on the phone when found, suspends all payment methods, and blocks any notifications that appear on the phone. The location of the phone is only accessible using Find My with the credentials to your account.
Use the information provided by SravanKrA to help get access to your account and if you still have trouble, you may need to use Account Recovery, which will require a delay.
How to use account recovery when you can’t reset your Apple Account password - Apple Support
Contacting Apple directly is usually done by Phone or Chat, without an email option. You can check here what type of support is available in your region.
Apple ID and Activation Lock
iCloud uses Apple ID credentials.
If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support
If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.
Apple does not own all the devices sold and does not have access to your Apple ID. The best course of action is to safeguard your data after an iPhone is lost. This may help you --> Do's and Don'ts for lost iPhones - Switch… - Apple Community
How to contact Apple Support for a lost or stolen iPhone with forgotten email?
