Fitness Data Not Tracking; Greyed-out Rings
I have 2 series 9 Apple Watches, and the fitness tracking only works intermittently. I thought the issue was because I was using two watches (even though I have done this for years), so I deleted one from my phone two weeks ago, but the issue persists.
The fitness rings are greyed out, and it will not track my heart rate or steps. I have done all of the following on both devices:
- cleaned and tightened my watch.
- used different straps
- restarted both devices (multiple times)
- unpaired and repaired watches (several times)
- recalibrated my fitness data
When I unpair and repair it will fix the issue, but only temporarily. Sometimes it works, and other times it refuses to track anything.
I am in some fitness challenges and also track workouts for Weight Watchers, so this is incredibly frustrating.
Because this issue has persisted with two watches, I feel like it isn’t an issue with my watch, but with the app or my phone.
Apple Watch Series 9, watchOS 26
