iphone 13 calls not showing in history and cannot answer

I have an iphone 13 which the audiologist connected to my hearing aids. I could not stand it, so I deleted the app and deleted the connection on my iphone 13. Now half of my calls disappear. I cannot answer my phone, nor do the calls show up in my history. What do I do to get back to normal?



Posted on Jan 23, 2026 10:54 PM

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5 replies

Jan 24, 2026 1:14 AM in response to DebsFL

Check your iPhone settings

Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Check for any blocked phone numbers.


If you can't make or receive calls on your iPhone - Apple Support



Can't send or receive message then try these steps first

  1. Restart your device: ... 
  2. Check your network connection. ... 
  3. Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported.
  4. If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging.

More items...


If you can't send or receive messages on your iPhone, iPad, or ...




Jan 23, 2026 11:13 PM in response to DebsFL

iphone 13 calls not showing in history and cannot answer: I have an iphone 13 which the audiologist connected to my hearing aids. I could not stand it, so I deleted the app and deleted the connection on my iphone 13. Now half of my calls disappear. I cannot answer my phone, nor do the calls show up in my history. What do I do to get back to normal?

———-


Hearing AIDS and iPhone:


I. Get these Reconfigured:

Contact your Audiologist, as they are the one(s) who configured this. If they don’t fit, then see if you have any other options.


II. Troubleshooting Calling:


A. Contact your Carrier:

If Calling is not working as it should, then, contact your Carrier, as they provide you with the service of Calling.


B. "No Service":

Is "No Service" shown on the top-left corner of your screen? If so, go here to fix that: If you See No Service or Searching on your iPhone or iPad - Apple Support


C. Calls: If you can't Make or Receive Calls on your iPhone - Apple Support

Jan 24, 2026 1:15 AM in response to DebsFL

What Call? On an iPhone, you can make and receive various types of calls. Here are the different types:


  1. These are standard voice calls made over the cellular network. They utilize your carrier's voice network to connect you with other phone numbers. Allow phone calls on your iPad, iPod touch, and Mac
  2. FaceTime Audio allows you to make voice calls over Wi-Fi or cellular data using your internet connection. It provides higher audio quality compared to traditional cellular calls.
  3. FaceTime Video enables you to have video calls with other FaceTime users. It uses the front or rear camera on your iPhone to transmit live video during the call. Use FaceTime with your iPhone or iPad - Apple Support (IN)
  4. VoIP (Voice over Internet Protocol) calls use internet connectivity to make phone calls. Apps like Skype, WhatsApp, Viber, and Google Hangouts utilize this technology, allowing you to make voice and video calls over the Internet.
  5. Some carriers support Wi-Fi calling, which allows you to make and receive calls over a Wi-Fi network instead of relying solely on cellular coverage. This can be useful in areas with weak cellular reception. Make a call with Wi-Fi Calling - Apple Support (IN)
  6. The App Store offers numerous calling apps that utilize different technologies. These apps can provide additional features and options for making calls, such as international calling, call recording, and more.


It's important to note that the availability of certain call types may depend on your iPhone model, iOS version, and carrier.



iphone 13 calls not showing in history and cannot answer

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