How can I access my Apple Account with email verification and a locked account?

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How can I access my Apple Account with email verification and a locked account?

I have full access to my email and I can receive verification codes there right now. However, Apple’s 'iforgot' site is still blocking me because it is demanding a birthdate that I don't know and a trusted device that I don't have.

Even though I can prove I own the email, the system is stuck. Because I tried to get past that screen too many times, the company has locked my account entirely, making my email access useless for now. I am trapped in a loop where having the email and the code isn't enough to satisfy their security

[Re-Titled by Moderator]

Original Title: I need to access my account only via email verification. I created apple account when I user android. Now I have only email to confirm my account

Posted on Jan 24, 2026 12:10 AM

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Answer 1

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Limnos

Level 10

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Jan 24, 2026 5:35 AM in response to IdkpassBirth

If you had set up an Account Recovery Contact ( Set up an account recovery contact - Apple Support ) you can also get a code that way.

If you can’t sign in, get access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - How to use account recovery when you can’t reset your Apple Account password - Apple Support One tip to using account recovery it to look for options in small blue letters beneath the normal log-in items if you cannot complete the requested information. The post by shoeluvr13 at this link provides additional detail about the account recovery process: iCloud account recovery with new phone nu… - Apple Community

You should consider making sure you have multiple trusted devices and telephone numbers (ask a friend or a relative).

You may also wish to read the articles 'Two-factor authentication for Apple ID' ( Two-factor authentication for Apple Account - Apple Support ) and 'Get a verification code and sign in with two-factor authentication' ( Get a verification code and sign in with two-factor authentication - Apple Support ). Various sections contain information that is useful in understanding about the trusted devices (an iPhone, iPad, or Mac that Apple knows is yours) system, and how to get a verification code on a trusted device or at a telephone number.

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