Purchased Robux not received after transaction

I bout the Robux with my own money the transaction went through but I didn’t get the Robux what should I do


iPad, iPadOS 26

Posted on Jan 24, 2026 12:20 PM

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Question marked as Top-ranking reply

Posted on Jan 24, 2026 12:25 PM

This is a matter of Roblox and not Apple is responsible for it. Apple is not offering that product, you are only purchasing it via their platform. I suggest you wait a moment for any issues to potentially resolve themselves. However, if the problem does persist, you can apply for a refund at Apple [in app purchase not received].

To apply for a refund, please consider visiting Apple's subscriptions and billing website.

Have a good day.

1 reply
Question marked as Top-ranking reply

Jan 24, 2026 12:25 PM in response to Monke090

This is a matter of Roblox and not Apple is responsible for it. Apple is not offering that product, you are only purchasing it via their platform. I suggest you wait a moment for any issues to potentially resolve themselves. However, if the problem does persist, you can apply for a refund at Apple [in app purchase not received].

To apply for a refund, please consider visiting Apple's subscriptions and billing website.

Have a good day.

Purchased Robux not received after transaction

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