Deleting photos from phone & iCloud
My wife’s iPhone SE can’t delete photos from her phone or iCloud. Her phone has only 64g and she is very near full. What must be done to delete the photos from iCloud?
My wife’s iPhone SE can’t delete photos from her phone or iCloud. Her phone has only 64g and she is very near full. What must be done to delete the photos from iCloud?
A nearly full iPhone Storage may not have enough room to manipulate files even to delete them. You may need to start by deleting smaller files first.
What percentage or the storage is available on the iPhone? How about percentage free at iCloud.com? You should try to keep at least 10% free.
What iOS does this phone use? Where did these pictures come from? Does your wife use Optimized Storage on her iPhone? If not, turning that on may be a way out.
Did these un-deletable pictures come from a computer transfer? Pictures that are transferred through a cable from a computer, perhaps with iTunes, can be shown by Photos, but they're not "owned" by Photos. So these pictures can't be edited or deleted by Photos, and they can't be synchronized by iCloud Photos The idea is that they are kept on the computer and transferred to the phone temporarily.
One way to delete these types of picture files is to use the computer to transfer an empty set of "pictures" to the phone, and the empty set will replace the others. In using iTunes for this, it may give the option to deselect the pictures that are already there. If you have a Mac, then you may be able to do it with the app Image Capture in your Applications folder.
To be more specific we would need more details in just what you have and what you need to do.
A nearly full iPhone Storage may not have enough room to manipulate files even to delete them. You may need to start by deleting smaller files first.
What percentage or the storage is available on the iPhone? How about percentage free at iCloud.com? You should try to keep at least 10% free.
What iOS does this phone use? Where did these pictures come from? Does your wife use Optimized Storage on her iPhone? If not, turning that on may be a way out.
Did these un-deletable pictures come from a computer transfer? Pictures that are transferred through a cable from a computer, perhaps with iTunes, can be shown by Photos, but they're not "owned" by Photos. So these pictures can't be edited or deleted by Photos, and they can't be synchronized by iCloud Photos The idea is that they are kept on the computer and transferred to the phone temporarily.
One way to delete these types of picture files is to use the computer to transfer an empty set of "pictures" to the phone, and the empty set will replace the others. In using iTunes for this, it may give the option to deselect the pictures that are already there. If you have a Mac, then you may be able to do it with the app Image Capture in your Applications folder.
To be more specific we would need more details in just what you have and what you need to do.
didnot wrote:
My wife’s iPhone SE can’t delete photos from her phone or iCloud. Her phone has only 64g and she is very near full. What must be done to delete the photos from iCloud?
Why can't she delete photos from her phone or icloud?
What happens when she tries to delete photos while on her phone?
What happens when she tries to delete photos while on the iCloud.com website?
Deleting photos from phone & iCloud