Hi!
My AirPods got stolen so I bought news one and now I cant connect to "Find My" but they work via bluetooth for music. I am unable to find my old AirPods in the "Find My" app since I tried connecting new ones. I reset everything and do the steps over and over but nothing has worked.
Those messages actually gives us some important clues. What’s happening is that your iCloud account is still associating parts from two different AirPods sets (the stolen ones and the new ones). When AirPods are “mismatched,” Find My disables location features, even though Bluetooth audio still works normally.
Here’s what I recommend next:
If the message still says “Mismatched,” it usually means one AirPod or the charging case was previously paired to a different Apple Account (sometimes from refurbished or replacement stock). In that case, Apple Support needs to clear the pairing on their end.
Those messages actually gives us some important clues. What’s happening is that your iCloud account is still associating parts from two different AirPods sets (the stolen ones and the new ones). When AirPods are “mismatched,” Find My disables location features, even though Bluetooth audio still works normally.
Here’s what I recommend next:
If the message still says “Mismatched,” it usually means one AirPod or the charging case was previously paired to a different Apple Account (sometimes from refurbished or replacement stock). In that case, Apple Support needs to clear the pairing on their end.
AirPods Pro Wont Connect to "Find My"
