Apple M3 Mac will not shut down

Apple M3, 2023, running Tahoe 26.2

Mac will not shut down from the Apple logo, shutdown command.

iMac 24″, macOS 26.2

Posted on Jan 28, 2026 8:36 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2026 4:50 PM


If necessary you can always force a shut down

force quit a shutdown by holding the power button/TouchID for ~6-10 sec.



Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support





To trouble shoot further you can:


—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.

 


—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



*** (if you are using a wireless keyboard with rechargeable batteries— connect the charging cable, this will make the wired keyboard successful Safe Boot your Mac.)

unplug all non-essential peripherals when testing

Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



4 replies
Question marked as Top-ranking reply

Feb 3, 2026 4:50 PM in response to AeroSaab


If necessary you can always force a shut down

force quit a shutdown by holding the power button/TouchID for ~6-10 sec.



Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support





To trouble shoot further you can:


—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.

 


—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



*** (if you are using a wireless keyboard with rechargeable batteries— connect the charging cable, this will make the wired keyboard successful Safe Boot your Mac.)

unplug all non-essential peripherals when testing

Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



Apple M3 Mac will not shut down

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