Unlock iPhone/Watch with forgotten Apple ID, POA for parent

There's two routes I can think of.

1) This would be easiest if you can find the receipt and also do not care about the account contents. Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Read the requirements and steps for an Activation Lock support request at: https://al-support.apple.com/#/additional-support and links at the bottom right for the type of service requested. Apple says they may require "proof of purchase documentation” and that you need “proof of ownership documentation”, but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” User reports on this community indicate that typically Apple will ONLY accept an original receipt issued by Apple or an Apple Authorized Reseller. Presumably this is the only kind Apple can authenticate against fraud since Apple is not involved in third party sales. Apple recommends that you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support

If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.

2) Apple provides information to get access to an account for a deceased person at --> How to request access to a deceased family member’s Apple Account - Apple Support

I know this person is still living, but it may be possible to use legal methods in this case too. I have no idea and you would need to speak with somebody at Apple. I suggest using the link in the article since they would be more familiar with what might be required.

Hi Alex,

Sorry to hear about your father's condition.

Regarding your iphone and watch . There are two condition :

• Whether able to access settings of the device :

a. Settings > profile > sign-in and security > change password > enter iphone passcode and then enter new password

b. Setting > Profile > Sign-in and Security > asking for password > enter password three times > option showing forgot password > then enter details mentioned > enter new password

otherwise account recovery could get initiated. Find the detail below regarding the Account recovry :

How to use account recovery when you can’t reset your Apple Account password - Apple Support (IN)

• When not able to access settings and device on iPhone unavailable.

a. Restore the device as mentioned in below link :

If you see an iPhone, iPad or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support (IN)

b. The request to remove activation lock by turning off find my using below link by providing proof of purchase :

(Proof of purchase could be under anyone's name but should be genuine)

How to remove Activation Lock - Apple Support (IN)

https://al-support.apple.com/#/al/request

If you have proof of purchase, as explained in this article, you can contact the official Apple Support about that:

Additional Support - Activation Lock