تم تعطيل حساب الوسائط والمشتريات

Hello,

I see your post says, "Your media account and purchases have been disabled"

Read this article ➞ If a message says 'Your Media & Purchases account has been disabled' - Apple Support , or there’s one saying: “You cannot login because your account has been locked”. This is not something anybody on this forum can resolve for you. Tap “Continue”, or click on this link and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .

For additional telephone contacts refer to: Contact Apple Support - Apple Support

You could try entering a different payment method. But if that does not work, contact Apple Support directly to resolve this issue. We cannot help because we are just other Apple users in these community forum and do not have access to your account data. Please try using the link below.

يمكنك محاولة إدخال طريقة دفع مختلفة. ولكن إذا لم ينجح ذلك، فاتصل بدعم Apple مباشرة لحل هذه المشكلة. لا يمكننا المساعدة لأننا مجرد مستخدمين آخرين لشركة أبل في منتدى المجتمع هذا ولا يمكننا الوصول إلى بيانات حسابك. يرجى محاولة استخدام الرابط أدناه.

دعم Apple الرسمي