Tidak dapat menghapus tautan GoPay dan layanan Apple

Saya memiliki masalah pada metode pembayaran saya. Saya sudah menghapus metode pembayaran gopay dari pengaturan apple saya tetapi ** app gopay/gojek pembatalan tidak dicatat dan malah seperti banyak apple service yang telah saya tautkan ke mereka, tetapi nyatanya itu semua adalah akun yang sama yaitu akun saya. karena itu, saya tidak dapat menghubungkan layanan apple saya ke gopay lagi karena katanya udah mencapai limit menautkan akun. apa yang harus saya lakukan?

iPhone 15

Posted on Jan 30, 2026 8:36 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2026 2:20 PM

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.



5 replies
Question marked as Top-ranking reply

Feb 14, 2026 2:20 PM in response to masfajarato

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.



Feb 2, 2026 5:08 PM in response to ssherenn

Saya juga kendala yang sama. Terkait pembayaran topping up game sudah terjadi transaksi in game. Sehingga saya top up sesuai tagihan. Tapi karena bermasalah kemudian saya putuskan metode pembayaran. Saat mau menambahkan metode pembayaran. Hanya ada opsi masuk dengan akun eksternal. Kamu sudah mencapai limit maks akun tergubung. hapus dulu satu akun yang dihubungkan. Mohon solusinya juga karena dari gopay pun diharuskan masuk ke app web apple.

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Tidak dapat menghapus tautan GoPay dan layanan Apple

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